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What is your glasses warranty policy?
We unconditionally guarantee all our discount frames and lenses to be delivered exactly as they were ordered, free of defects.
At PrescriptionGLassesOnline.net, we do our best to ensure that all frames and lenses are produced perfectly and according to the prescription and specific needs of our customers.
Our team of optical experts inspects the accuracy of the prescription lenses and the frames alignment several times during the production process.
We also make sure that during delivery the frames are protected with a durable and resistant hard case and a microfiber cloth.
With our reputation as a leading discount eyeglass outlet online, we pay special attention to quality control during the entire production process. Coming standard with every pair of discount eyeglasses is our "Total Quality Control." The best materials and latest technology are used and every pair of eyeglasses is mechanically tested and visually inspected by certified technicians before it leaving the factory. We take great pride in maintaining highest quality standard and the lowest discounted price in the industry.
However, in the unlikely case that you are unsatisfied with your prescription glasses for any reason, please notice us via e-mail or phone within 7 days acquire a RMA number, and return the discount glasses with a copy of your order and hard case within 30 days and we will refund 50% of the frame cost. Because we build each pair of glasses custom for you, shipping, handling and production costs are not refundable. *shipping and handling are not refundable.
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